"We are extremely pleased with the level of service and commitment we received from Karen Terry when purchasing our home. We reside in Phoenix, Arizona and wanted to explore the possibility of relocating to the Knoxville area. I came across Karen’s information and thought I would call just to ask a few questions. In doing so, I found her to be warm and extremely knowledgeable. Karen spent a great deal of time answering questions without knowing me or whether I was even going to use her services. We were so impressed with Karen’s level of professionalism that we immediately booked a trip and traveled to Knoxville. Before we arrived, Karen started sending listings to give us an idea of what was on the market in the area. It quickly became apparent that Karen is an incredible listener as she was spot on with what she sent us. Karen made herself available during our stay to look at as many houses as possible. She quickly found the perfect home for us. "